Frequently asked questions

When is check-in and when is check-out?

Standard Check-in is possible from 3 p.m. and check-out until 11 a.m. Late departure is possible for an additional fee of CZK 500 until 2 p.m. or CZK 1000 until 4 p.m.

What are the cancellation conditions?

Reservations can be cancelled free of charge up to 3 days before arrival. You can use the prepaid amount for your next stay. In case of cancellation earlier than 72 hours before arrival, a cancellation fee equal to the total price of the stay purchased will be charged.

Can I bring my dog with me?

Yes, you can take your “four-legged buddy” with you. You just need to pay CZK 600 per night for a smaller dog up to 15 kg or CZK 1000 per night for a bigger dog. However, please note that for health reasons animals cannot visit our restaurant or wellness centre.

How can I use a voucher from Amazing places?

Just create a binding written reservation that includes your consent to use the voucher along with your name, e-mail address, dates of stay and unique voucher code. Confirmation of the voucher redemption will be sent to your e-mail.